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Privacy policy

07.29.2025

1. Introduction

Welcome to Hong Kong Youning Limited (“we,” “us,” or “our”). We operate the website clothingowl.com (the “Site”), an e-commerce platform specializing in clothing and related products. Your privacy is important to us, and we are committed to protecting your personal data in compliance with applicable privacy laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase. By using our Site, you consent to the practices described in this policy.

2. Information We Collect

We collect personal and non-personal information to provide and improve our services. The types of data we collect include:

a. Personal Information

  • Contact Details: Name, email address, phone number, shipping/billing address.
  • Payment Information: Credit/debit card details (processed securely via third-party payment processors; we do not store full card numbers).
  • Account Information: Username, password, purchase history, preferences.
  • Communications: Customer service inquiries, feedback, survey responses.

b. Non-Personal Information

  • Device Data: IP address, browser type, operating system.
  • Usage Data: Pages visited, time spent on the Site, clickstream data.
  • Cookies & Tracking Technologies: We use cookies, pixels, and similar tools to enhance user experience and analyze trends.

3. How We Use Your Information

We use your data for the following purposes:

  • Order Processing: To fulfill purchases, process payments, and deliver products.
  • Customer Support: To respond to inquiries and resolve issues.
  • Marketing: To send promotional emails (with your consent) about new products, discounts, and updates. You may opt out anytime.
  • Site Improvement: To analyze user behavior, optimize performance, and personalize content.
  • Legal Compliance: To meet regulatory obligations and prevent fraud.

4. Sharing of Information

We do not sell your personal data. However, we may share it with:

  • Service Providers: Payment processors, shipping carriers, IT support, and marketing agencies.
  • Legal Authorities: If required by law or to protect our rights.
  • Business Transfers: In case of a merger, acquisition, or asset sale.

Third-party partners are contractually obligated to protect your data and use it only for specified purposes.

5. Data Security

We implement industry-standard measures (e.g., SSL encryption, secure servers) to protect your data. However, no online transmission is 100% secure. You are responsible for keeping your account credentials confidential.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.
  • Opt out of marketing communications.
  • Restrict or object to data processing.
  • Request data portability.

To exercise these rights, contact us at info@clothingowl.com.

7. Cookies & Tracking Technologies

We use cookies to:

  • Remember user preferences.
  • Analyze traffic via tools like Google Analytics.
  • Deliver targeted ads (you may adjust browser settings to refuse cookies).
  • Payment Processing
  • We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.
  • For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.

8. Third-Party Links

Our Site may contain links to external websites. We are not responsible for their privacy practices.

9. Children’s Privacy

We do not knowingly collect data from individuals under 16. If you believe a child has provided us with information, contact us immediately.

10. International Transfers

Data may be processed outside your country but will be protected under this policy.

11. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.

12. Contact Us

For questions or requests regarding your privacy, email us at info@clothingowl.com or write to:

Hong Kong Youning Limited

Thank you for trusting Hong Kong Youning Limited.